Retail trade
food products, electronics, cosmetics, chemistry, pharmacies
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Automated Platform for managing the Loyalty Program of any level of complexity, which is designed for flexible management, data collecting and processing, launching the advertising campaigns, and preparing reports
Fuel retail
flexible and individual settings for filling stations networks
HoReCa
know guests by sight, reward individually
Services
beauty salons, cinemas, car services, services
Manufacturers
interaction and collection of data directly with the consumer
Customized Solutions
flexible terms of connection to our platform
Use the ABM Loyalty in order not to waste your resources on endless technical tasks. Integrate once and use the Toolkit to build relationships with customers from one place.
Automate your processes of relationship with customers with help of the ABM Loyalty. Use all the features of the platform to increase the efficiency of certain Services with our tools.
SIMPLE CONNECTION TO THE PLATFORM
Open API for connecting to already running cashier software
INSTRUMENTS AND MANAGEMENT
Flexible management and total control with the help of the U-CRM Cloud tools
ADDITIONAL SERVICES AND PRODUCTS
Financial services for payment, gift certificates
We have the tools that you need
allows to work with all aspects of loyalty programs: acts as a unified processing center, where information about transactions is gathered, which serves as a common repository of complete information about a customer, provides the necessary tools for building effective relationships with customers and forming their loyalty.
Loyalty program profile
Configure your retail network account, specify basic (permanent) settings of your customers’ rewards.
Data collecting and processing
Collect information from various channels; we are the link of the OmniChanel, a unified database: registration of clients through various channels, their purchases: filling out applications, registering on the website, registering in the smartphone app, using other channels.
Analyze and study
Analyze your client base, clearly define the target audience in connection with the purchasing features. Group customers according to similar characteristics. Start advertising campaigns based on this and get a result based on the responses.
We will also teach how to manage the platform
User-friendly interface CRM provides operative access to the client information and offers tools for operations with accounts, profile, cards, purchases, etc.
Marketing Tools
advertising campaigns: one-off promo offers with auto-notifications and reports of client base activity.
Communicate with customers
Create automated E-mail-campaigns, tied to the events from lives of your customers. Launch SMS mail out – set up auto notifications. Make personal PUSH notifications - let each client feel special.
Managing products
We collect the data deep into your product matrix, compare it with the client's portrait, and give you the opportunity to launch one-off promo offers together with the manufacturers or without them.
GOALS
OF LOYALTY PROGRAM STARTUP
IDENTIFICATION
to identify the customer on all channels (purchase, website registration, purchase in online store).
DATA COLLECTING
to collect and analyze information about consumer behavior (orders, purchases, appeals, surveys, etc.)
ANALYSIS
to segment customer base, depending on the characteristics of consumer behavior.
PERSONALIZATION
to be in a real-time mode, reward customers depending on the level of their consumer activity.
EXPECTED
RESULT AFTER STARTUP
INCREASED TRAFFIC
creating an attractive offer (benefit) in exchange for visiting your chain.
INCREASED CHAIN INCOME
increasing the purchasing frequency, increasing the average till slip by using the CRM tools.
KEEPING CUSTOMERS
keeping your own customers by using the maximum personalization.
ADDITIONAL CHANNELS
by working with the client base, you can increase the chain income from manufacturers, distributors, cross-branding sales.
WHERE TO START?
PLANNING
We perform an analysis of the loyalty program implementation; in order to do this, you need to fill in the document called ‘Questionnaire’; after agreeing upon all the details, we conclude the Agreement.
IMPLEMENTATION
Further after agreeing upon the details, we proceed to the implementation of the system: setting up the working environment and integrating the cashier software. At this stage, we advise you to start printing cards.
TESTING
After successful integration, you need to do thorough testing and be ready for startup. At this time, you need to start an advertising campaign with announcement of the loyalty program startup.
STARTUP
After testing, the loyalty program is ready for startup.
SUPPORT
Startup is only the first step to building successful relationship with your clients; we accompany you during the whole life cycle of the loyalty program.
Have any questions left?
Commercial department:
USA: +1 (929) 999-56-69
Russia: +7 (495) 204-15-09
Valid for CIS countries only except Russia: 8 (800) 551-66-98
Ukraine: +38 (044) 379-00-33
Kazakhstan: +7 (727) 350-76-33
Estonia: +372 884-00-64
Email: sales@abmcloud.com
Have no time? Send a request for connection and we will contact you!
ABOUT US IN MEDIA
1st place in the Best Loyalty Program nomination
According to the results of the online award in the B2B segment from PaySpace Magazine, we won the first place in the category “Best Loyalty Program in retail 2016”, the leading brands of Ukraine are standing alongside!